“The agency” refers to Oregon Department of Human Services (ODHS) in this Privacy Notice.
Please read this notice. It describes how your information may be collected, used and shared. When you provide personal information to us, it is used only as described in this notice.
Information We Collect
“Personal information” is information about an individual that makes it possible to identify a specific person. Personal information the agency collects from you depends on the services you get as a result of your enrollment and request for services. Below are some common examples of personal information but there may be others:
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Full legal name
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Mailing and e-mail address
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Phone number
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Bank and tax information
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Date of birth
Use of your information will be limited to the intended purposes and/or disclosures under the law.
How The Agency Will Use Your Information
When you apply for services you agree that your information may be shared:
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With another agency to provide services
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To support eligibility and/or benefits
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To do quality assessment and improvement activities
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With federal and state agencies as required by law
The agency will not share your personal information with third parties for marketing purposes.
How Your Information Is Protected
The agency works hard to protect our website. All personal information is protected with operational, administrative, technical, and physical safeguards to ensure its confidentiality, integrity, and availability, and to prevent unauthorized access, use or disclosure.
Your Rights
You may obtain the information you’ve provided to us in a readable format. You may also request that your information be corrected. The agency will correct the information or deny your request. If your request is denied, your request and why it was turned down will be documented.
You may not use our services for anything illegal.
We take steps to make sure personal information is correct and up to date as much as possible for its intended purpose. If your personal information changes, you should let us know as soon as possible.
You may exercise your rights by calling us at 1-800-699-9075.
Non-Discrimination
We follow Federal Civil Rights and State of Oregon laws; the agency does not discriminate against any individual or group based on race, color, religion, marital status, sex, national origin, sexual orientation, gender identity, political beliefs and disability.
Changes To This Privacy Notice
This notice may be changed or updated as needed. Changes will be on ONE.Oregon.gov website. If you have questions about any of the information provided in this privacy notice, please contact us at 1-800-699-9075.
Using Your Rights Under This Notice
If you think your personal information has been misused, please contact the Information Security and Privacy Office:
Email: DHS.Privacyhelp@odhsoha.oregon.gov
Phone: 503-945-5780
Privacy Notice v.1.0, effective October 2023
